The importance of collaboration between IT, Owners and Management.

Traditionally IT and Cybersecurity were viewed as a back office, IT department task. It was solely the responsibility of the IT department to make these decisions and had minimal involvement with management and especially owners in smaller Australian businesses.

With the ever-increasing digitisation of work and most if not all businesses relying on IT and Cybersecurity in some capacity to complete their work, it’s no surprise that collaboration is the key to success.

Cybersecurity is a real threat for all businesses, especially small and medium businesses. They often don’t have the same level of protection as larger enterprises, they may not have any IT or Security team in place. This is our specialty, and what we want to change.

We specialise in small and medium businesses, focusing on putting layers in place to give them a secure IT baseline. We want to ensure our clients have someone in their corner, looking after them and ensuring they are protected.

Being in the SME space, collaboration is vital to our personalised approach. We “speak your language” we don’t try to use confusing jargon. We convey the benefits to clients in easy conversations they can understand, we want to make things simple for business owners. This helps to reduce risks, inefficiencies, and provides opportunities for innovation and growth.

The Evolution of IT and Cybersecurity

IT and Security are no longer solely a function of support, maintenance, and troubleshooting technical issues. With the business technology department now playing an integral role in digital transformation and innovation. Helping to plan a roadmap for your business, how you will continue to stay current while improving Security and the effectiveness of your current and future systems.

With Cybersecurity becoming such a mayor issue to small and medium Australian businesses, technology departments become a central hub for staff and owners alike. Today’s threats need all employees, customers, and partners, to stay vigilant. At FordhamIT we provide advanced Endpoint Detection and Response as standard. We constantly monitor for alerts and threats. This combined with vigilance, reporting and collaboration from your Teams, ensures a solid baseline of security. Working together we can attend to any issue as quickly as possible to avoid damage.

The rise of remote working and cloud computing mean even more emphasis is put on monitoring and alerting. Regardless of where the user may be. Ensuring every device and account is secure. We can lock down devices to ensure threats both known and unknown can be stopped.

The Role of Business Management in IT & Cybersecurity

Business management and owners now need to understand the risks and opportunity that IT and security can pose to their business. IT is no longer just a cost consideration, it is an enabler of growth and competitive advantage.

Cyber threats can disrupt your operations, damage your reputation, and lead to severe financial losses. It’s crucial that IT collaborate with Management to ensure your business has the security and mechanisms in place to give you strong footing.

Security initiatives, especially new and innovative solutions require buy in from management and staff. Without top-down support, cybersecurity initiatives often lack funding, resources, and adoption across the business.

Building a Collaborative Approach

This is why we do what we do at FordhamIT, our goal is to partner with small and medium businesses across Newcastle, Maitland, the Hunter Valley, and beyond, becoming an extension of your team. With a proactive approach, we monitor and address issues before they become problems—helping to minimise downtime so your team can focus on what matters most.

We take a holistic approach to IT and security. Cybersecurity being a top priority, particularly for smaller businesses, and we’re committed to providing a strong security foundation. We partner with our business owners to ensure open lines of communication; enabling us to have real conversations and provide solutions that align with your business.

We aim to balance security with efficiency for staff. Taking the burden off your team, fostering strong relationships and creating a culture of collaboration and openness. There are no silly questions, your staff should always feel comfortable reaching out to us for support.

Wrap Up

No longer a hidden back-office task, it’s imperative that managers and owners have a strong relationship with their IT and Security. It’s so important that there is collaboration and shared ownership. If you’re looking for a strategic partner to help expand your business and security, we speak your language. Our goal is to help small and medium Newcastle businesses just like yours, to feel confident in their IT and Cybersecurity.