Fordham IT

Managed IT & Cybersecurity for small to medium businesses

Great IT starts with great relationships. We get to know you and your team, our support feels less like a service and more like a partnership.

More than IT support, We’re part of your team.

Technology is important, but people come first. That’s why we focus on building strong connections with our clients, so our support always feels personal, reliable and genuine.

We provide proactive managed IT services, cybersecurity, and strategic technology consulting across Newcastle, the Hunter Region, Maitland, and beyond.

Unlimited & Retainer support

Our monthly fixed fee IT and retainer models mean you can enjoy the support you need for your business without worrying about expensive unknown invoices at the end of the month. This reduces staff anxiety around asking for IT help, plus you can pay and budget accordingly. Our plans are bespoke, and we can tailor them to businesses of any size.

Fewer issues

As well as troubleshooting, we continually monitor your systems, servers and software and aim to minimise the amount of issues your staff experience to allow them to work uninterrupted. When you do need assistance, your dedicated account manager resolves things fast.

Enhanced cybersecurity

We work with a security-conscious mindset. This means we audit and improve the security of your IT systems as we work and collaborate with you to ensure best practices are followed. We recommend proven solutions that provide real world security benefits. We can also teach your staff about cybersecurity and how to improve it in your business.

Future planning

We work collaboratively with owners, directors and managers to plan for future infrastructure, system, software upgrades and changes in the ever-changing IT landscape. This ensures you stay ahead of the curve and keeps your business switched on and running smoothly into the future.

Managed IT the way it should be.

We’re a small, dedicated team based right here in Newcastle, NSW, with the know-how to handle all things IT and Cybersecurity. When you work with us, we don’t sit on the sidelines. We become part of your team, like your own personal IT department. You’ll see us around, get to know us by name, and rely on us for fast support and smart advice that actually makes sense for your business.

Jarrod Fordham

“I truly believe technology should make running a business easier, not harder. I work closely with clients to provide strategic guidance, proactive support, and security solutions that help their teams succeed.”

Jarrod Fordham
Strategic IT Advisor

Our support menu

The IT services you need, when you need them. If there’s something you don’t see below, reach out to have a chat with us.

We use a next-gen Anti-virus, DNS filtering and an Endpoint Detection and Response solution as standard, for all clients, no exceptions. EDR is designed to continuously monitor endpoint behaviour, using heuristics, collecting and analysing data to identify suspicious or abnormal behaviour to better protect your business from threats and ransomware. We can also provide advanced options such as MDR and Application Control and Allowlisting solutions. Managing both Windows and MacOS endpoints.

We can manage your entire Microsoft 365 tenancy. From setting up users, groups and shared mailboxes in Exchange to configuring SharePoint and OneDrive for remote and cloud working. We can also employ our SaaS Alerts platform, constantly monitoring for indicators of compromise and providing automated remediation. We can also manage your Google Workspace tenancy.

Protect your business if the worst was to happen. We use a modern backup and disaster recovery solution with a cloud-centric approach to ensure your data is always safe and backed up offsite. We can back up your Endpoint, Servers and Cloud Environments.

We can equip your business with the latest SIP business phone systems. Choose from a mix of physical handsets (3CX) and mobile and desktop apps that let your team work anywhere.

Whatever type of issues or glitches you’re dealing with, we provide managed IT support as part of our fixed-fee contracts. We deliver it through a mix of fast remote access and onsite work.

We can plan and implement network and wireless internet solutions, including routers, switches and access points. Our cost-effective enterprise hardware ensures strength, security and reliability.

We can help you with various data storage solutions, from onsite solutions such as servers and network-attached storage (specialising in Synology NAS) devices to virtual cloud solutions such as SharePoint, OneDrive, and VM’s. We can also provide Newcastle based data center solutions through our local partner.

We can help your staff work remotely from anywhere-a big benefit in today’s flexible working world. Our options include secure remote access and phone systems with reliable mobile apps.

Do you have two sites you need to connect? We can implement a fast and secure site-to-site VPN solution for your business to help you save money and leverage the hardware you already own.

Layers, layers, layers. Just like an onion, best practice security policies have layers. We can provide solutions that provide real world security improvements. From Application Control and Allowlisting to lock down your endpoints, to SaaS Alerts for monitoring your cloud environments for threats and indicators of compromise. We’ve got you covered.

Boost your IT and business performance with an NBN and fibre internet upgrade, including wireless backup connections. We aim to find a fast, stable solution that improves your operational efficiency.

In addition to our Managed Services, we are able to plan, manage and implement project work of all sizes. We can collaborate with you on both small and large projects and one-off work.

Ready to be supported?

Fill in your details below to arrange an initial meeting to discuss your managed IT support needs or book an IT or security check-up.