This is the Privacy Policy (the “Privacy Policy”) of Fordhamit Pty Ltd (ACN 665 607 901) (referred to as “FordhamIT” or “us” or “we” or “our)
We are committed to protecting the privacy of our contacts, customers, suppliers and prospective employees (“you” and when relating to you, “your”) and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (“Privacy Act”).
1. Personal information we collect
This Privacy Policy applies to Personal Information collected by FordhamIT.
“Personal Information” pursuant to the Act means information or an opinion about an identified individual, or an individual who is reasonably identifiable:
- whether the information or opinion is true or not; and
- whether the information or opinion is recorded in a material form or not.
FordhamIT will update this Privacy Policy as required. If it is changed, the changes will be posted on FordhamIT’s website so that you are always aware of the sort of information collected, how the information may be used, and under what circumstances it may be disclosed by FordhamIT.
If at any time FordhamIT is required by law or in circumstances permitted by the Privacy Act to release information about you or your organisation, FordhamIT must cooperate fully. For example, where FordhamIT has reasonable grounds to suspect that unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been, is being or may be engaged in, or in response to a subpoena, discovery request or a court order.
The kinds of Personal Information that FordhamIT collects may include:
- contact details such as name, role or position, address, email address, mobile number, landline number and fax number;
- information relating to your circumstances and affairs relevant to the matters in which FordhamIT is engaged by you;
- information regarding our communications with you;
- your web browser, IP address, time zone, and cookies that are installed on your device when you visit the FordhamIT Website;
- if you are a prospective employee, information about your qualifications, skills and work experience; and/or
- if you are a supplier or prospective supplier, information about your business skills, services, products and prices.
2. How we collect personal information
FordhamIT collects Personal Information by various means including when:
- you contact us with a question or inquiry;
- you engage us to provide services to you;
- our clients provide information relating to related and adverse parties relevant to the advice or services FordhamIT is providing;
- FordhamIT undertakes a search or investigation; and/or
- FordhamIT collects Personal Information from its alliance partners and third parties, however this is only when you have authorised us to do so or you have knowingly provided that information to us. Any information provided to us in this manner will be protected in accordance with the Privacy Act.
3. Use of personal information
FordhamIT collects the information to enable us to:
- successfully provide you with the services you engage us for;
- communicate with you & respond to requests;
- employ competent and diligent personnel;
- complete internal reporting; and/or
- provide our clients and other third parties with updates on our services and also industry updates.
Without this information, it may prevent us from providing our services to you.
FordhamIT will only collect, maintain and use the information for the purpose provided unless you have consented to alternate use of the information.
FordhamIT also uses the Personal Information to send you information (either by e-mail or post) that you request. If at any time you receive material that you did not request or do not want to receive such material any more, for example, marketing material, you can contact hello@fordhamit.com.au and opt out of these services.
4. To whom does FordhamIT disclose your personal information?
Subject to its obligations at law or under the Privacy Act, FordhamIT will not sell, rent, licence, trade or otherwise supply to third parties any Personal Information obtained from you unless you give us your consent.
FordhamIT uses a range of third-party service providers to ensure you receive quality and efficient services and to run our internal business systems. This means that individuals and organisations outside of FordhamIT will at times have access to Personal Information held by FordhamIT and may collect and use it on FordhamIT’s behalf and with our permission.
We do not disclose Personal Information to overseas recipients.
5. Security of personal information
FordhamIT takes reasonable physical, technical and administrative safeguards designed to protect against the loss, misuse, unauthorised access, alteration and/or disclosure of the Personal Information under its control.
These security measures include:
- Restricted access to Personal Information;
- Firewalls – protecting Servers and work stations; and
- Encryption of data.
6. Correcting and updating your personal information
You can contact FordhamIT to access, correct or update your Personal Information. Unless FordhamIT is subject to confidentiality obligations or some other restriction on giving access to the information and FordhamIT is permitted to refuse you access under the Privacy Act, FordhamIT will endeavour to make your information available to you within 30 days. Examples of circumstances where FordhamIT may refuse to give you access to your personal information include where:
- giving access would be unlawful;
- FordhamIT reasonably believes that giving you access would pose a serious threat to the life, health or safety of any individual or to public health or public safety;
- giving access would have an unreasonable impact on the privacy of others;
- the information could reveal the intentions of a party in negotiations;
- giving access could prejudice the taking of appropriate action in relation to unlawful activity; and/or
- giving access could reveal evaluative information in a commercially sensitive decision-making process.
If you request to correct your personal information, FordhamIT will correct, or, if it considers more appropriate, note your request for amendment of the information on your record.
FordhamIT will not charge you to make a request to access your record but FordhamIT may charge you to actually provide access depending on the costs associated with obtaining and providing the material.
These actions can usually be taken by contacting FordhamIT using the contact information in the “Contact Us” section below.
7. Complaints
If you have a complaint about FordhamIT’s handling of your Personal Information, or in relation to your dealings with us about your Personal Information, you may contact us via the options as outlined below.
Contact Us
If you have any questions or complaints surrounding this Privacy Policy, please contact:
By Mail: c/- PO Box 2443, Dangar NSW 2300
By Email: hello@fordhamit.com.au